Refund Policy
1. General Policy
At Rahul Jain Investment Platform, we strive to ensure our clients are satisfied with our services. However, we understand that there may be circumstances where a refund is warranted. This policy outlines the conditions and process for requesting a refund.
2. Subscription Services
For our subscription-based services (e.g., Premium Market Insights, Portfolio Tracking):
- Monthly Subscriptions: You may cancel your monthly subscription at any time. Refunds are not provided for partial months, but you will retain access until the end of your current billing cycle.
- Annual Subscriptions: If you cancel within the first 30 days of an annual subscription, you are eligible for a full refund. After 30 days, a pro-rated refund may be issued based on the remaining full months, subject to a 10% administrative fee.
3. Advisory Services
For one-time advisory or consultation services:
- Cancellations: If you cancel a scheduled consultation at least 24 hours in advance, you will receive a full refund.
- No-Shows: Failure to attend a scheduled consultation without prior notice may result in forfeiture of the fee.
- Dissatisfaction: If you are unsatisfied with the quality of advice provided, please contact us within 7 days of the service delivery. We will review your case and may offer a partial or full refund at our discretion.
4. Digital Products
Due to the nature of digital goods (e.g., e-books, downloadable reports), all sales are generally final. Refunds for digital products will only be considered if:
- The file is corrupted or technically defective and cannot be replaced.
- The content is materially different from the description provided on our platform.
5. Refund Process
To request a refund, please follow these steps:
- Contact our support team at refunds@rahuljain.com with your order details and the reason for your request.
- Our team will review your request within 3-5 business days.
- If approved, the refund will be processed to your original method of payment. Please allow 5-10 business days for the credit to appear on your statement.
6. Changes to This Policy
We reserve the right to modify this Refund Policy at any time. Any changes will be effective immediately upon posting on this page. Your continued use of our services constitutes your acceptance of the revised policy.
7. Contact Us
If you have any questions concerning our return policy, please contact us at:
Rahul Jain Investment Platform
Email: support@rahuljain.com
Phone: +91-98765 43210
Last updated: November 30, 2025
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